07.02
I just got a e-mail in my inbox from AT&T offering a new unlimited calling plan for $69.99 a month, so I decided to check it out further. The reason being is that I already have AT&T with a 3G iPhone second edition and since AT&T has added more cel towers recently, I don’t drop nearly as many calls, but granted I’m in a heavy populated area in Los Angeles. If they were dropping calls here, there would be royal hell to pay for sure.
Below is a transcript of my chat conversation from AT&T chat support. You know, the window that pops up when you’re on a page for a certain amount of time. I learned a few interesting things in the conversation, like new iPhone subscribers to AT&T don’t get the unlimited data plan. They are limited to the 2gig maximum plan and then have to pay per each additional 1g. I pulled this directly from AT&T “more info” regarding the data plans. “What if I go over 2 GB? DataPro 2 GB for iPhone includes 2 GB of data for use in the U.S. If 2 GB is exceeded, an additional 1 GB is automatically provided at a rate of $10 for each additional 1 GB. All data allowances, including overages, must be used in the billing period in which the allowance is provided. For more details on Data Plans, go to www.att.com/dataplans.”
Now why am I posting this you ask? Because I’m hoping to save some people a LOT of money and the only way I see doing this, sorry to say AT&T, is to not choose AT&T. Why? Well look at the image attached here below. This image is from my 3G phone and as you can see, I’m only 4 days into the new plan for the month and I’ve already used over 1.8g and all I have done is check e-mail, use the Google Maps a few times, use the Facebook App of course and read the news on the USA Today app.
My iPhone Data usage.
Thank you for your patience! An AT&T sales representative will be with you shortly.
You are now chatting with Travis, an AT&T sales representative.
Travis: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Aaron: Hi I just saw an ad for an Unlimited calling plan, but I don’t see it on your website?
Aaron: It said $69 a month
Travis: I’m happy to help.
Travis: We offer an unlimited calling plan for one line for $69.99 per month. Here is a link to this plan.
Travis: Please let me know if the page opens ok?
Aaron: is this any mobile to mobile calling?
Aaron: any carrier?
Travis: This is for calling to and from any number within the U.S. Were you looking to start new service with us today, with this plan? Or do you currently have service with AT&T, and want to change your plan?
Aaron: I have service and a 3G iPhone
Travis: You’re welcome to change to this plan by logging into your account online, and clicking the link for Rate Plans. Once changed it will take affect the first day of your next billing cycle. Have you logged into your account online with us before?
Aaron: looking at the Data features there’s no Unlimited Data for iPhone?
Travis: I’m sorry we do not offer an unlimited data plan for the iPhone any longer. We offer the $15 Data Plus for 200 mb, or the $25 Data Pro for 2gb of data. Do you currently have the $30 unlimited data plan for your iPhone?
Aaron: WHAT
Aaron: seriously
Aaron: but what if I already have this?
Travis: If you already have the $30 unlimited data plan, you’re welcome to keep the same plan.
Aaron: So does this mean if I upgrade I lose my Unlimited
Aaron: ok
Aaron: does this include if I upgrade to the new iPhone4 also?
Aaron: so $69.99 unlimited calling
Aaron: $30 unlimited Data
Aaron: $20 unlimited text
Travis: You’re welcome to keep your unlimited data plan, even if you change your plan.
Travis: You’re welcome to use the same plan for any of the iPhones we offer.
Travis: With the $69.99 unlimited calling plan, $30 for unlimited Internet, and $20 for unlimited messages it would be about $120, plus taxes each month.
Aaron: right
Aaron: ok cool, thanks.
So as you can see right from the horses mouth, this is a great deal, considering I’m already paying $59.99 for only 900 minutes. Here is the graphic they sent me in the e-mail. Remember, if you’re wanting to get an iPhone from AT&T and you’re not a current subscriber to the Unlimited plan, then you ARE going to pay out your, you know what as I’ve proven here in this post.
Feel free to comment and give me your feedback and thoughts.
Those figures are for the lifetime of the phone or last operating system install. The phone isnt really aware about plan changes or monthly billing periods. If you really used 1.8gb in 4 days doing what you said, something is seriously wrong!!
Thanks, I wasn’t aware of that, I will have to check my ATT account and see what I use normally. It’s deceiving what the phone shows then, because it clearly states 4 days and 13 hours.